Work in Greece - Norwegian Customer & Partner Support Role

• Handle customer inquiries via chat, email, and phone
• Assist with questions about orders, deliveries, and platform usage
• Ensure high-quality customer experiences by following internal procedures
• Participate in 10 days of paid training followed by on-the-job nesting in production

• Support restaurants and business partners via chat, email, and phone
• Provide technical and operational guidance to ensure smooth platform operations
• Maintain high-quality interactions and follow internal guidelines
• Participate in 15 days of paid training followed by on-the-job nesting in production

• Apply professional judgment and maintain customer satisfaction
• Collaborate with team members to improve workflows and service quality
• Be open to future cross-training opportunities between Customer Service and Partner Service

• Fluent Norwegian (spoken and written)
• Very good English skills
• Excellent communication and problem-solving skills
• Strong attention to detail and empathy for customers and partners
• Comfortable using Windows OS, internet tools, and MS Office
• Ability to work independently and in a team
• Previous experience in customer service, call centers, or support roles is a plus
• Willingness to take phone calls and handle sensitive inquiries
• Proactive mindset and eagerness to learn

• Flexible work options: on-site in Athens or remote anywhere in Greece
• Full relocation package for Athens-based employees: flight, temporary accommodation, and housing support
• Competitive monthly salary plus two additional salaries per year
• Paid training and onboarding (10–15 days depending on role)
• Health insurance and additional benefits
• International work environment with colleagues from across Europe
• Free online Greek language courses
• Modern offices in Athens with comfortable break areas
• Career development opportunities and internal mobility
• Social events and community initiatives

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