Norwegian Speaking Client Support Specialist

• Deliver exemplary support to Norwegian-speaking clients through various channels, including phone, email, and live chat.
• Handle customer inquiries related to products, services, and account concerns with professionalism and empathy.
• Troubleshoot issues and offer prompt, effective solutions to enhance customer satisfaction.
• Meticulously document all customer interactions in the CRM system for accurate record-keeping.
• Collaborate with team members to uphold high standards of service and continuously improve customer experiences.
• Proactively suggest improvements to the support process based on client feedback.
• Keep informed about product updates to provide clients with relevant and accurate information.

• Fluency in Norwegian and English, both spoken and written.
• Experience in customer support or a similar role is an advantage.
• Exceptional communication and interpersonal skills.
• Strong analytical and problem-solving skills aimed at achieving high customer satisfaction.
• Able to manage multiple tasks efficiently in a fast-paced work environment.
• Proficiency in CRM systems and good general computer skills.
• Self-motivated and dedicated to providing remarkable customer service.

• Monthly Performance Bonus
• Fully Paid Training
• Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
• Health Insurance
• Private Health Insurance
• 2 Extra Salaries Per Year
• And Much More...

Patrique Mercier Recruitment By Nellie