JLL empowers you to shape a brighter way.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.The Technical Services Manager (TSM) is responsible for managing the high standard of operational services in Mechanical, Electrical and public health (MEP) systems required across the Aviva (AI) portfolio, ensuring consistent, seamless and efficient standards are met, to ensure the Occupiers and their visitors can focus on their core business.The TSM ensures that the appointed MEP service partner(s) works with the JLL FMs as a cohesive team, reflecting the vision and ambition of AI. The role requires the effective management of these partners to provide the services within the agreed scope and budget and in accordance with their contractual obligations, SLAs and key performance indicators.The TSM will work in collaboration with all members of JLL & the AI teamDevelop and implement MEP operational best practices and working initiatives.Ensure building regulations, statutory obligations, legislative compliance, and best working practice are delivered.Monitor the completion of individual building’s planned maintenance tasks and significant building events. Eg. annual black building tests, M&E audits, actions, and document reviewUndertake regular inspections of the properties to monitor servicing, maintenance and compliance standards; report to the Workplaces Services Director on all relevant matters and action as appropriate.Meet monthly with the appointed MEP service partner to review and report on Key Performance Indicators (KPIs), Service Level Agreements (SLAs) and active projects.Act as the building engineering ‘expert’ regarding operational issues; where required, co-ordinate/support a ‘solutions’ team comprising, but not limited to the JLL Head of Engineering, the appointed MEP consultant and a senior member of the MEP supplier, to identify actions required and to agree a rectification programme.Lead in energy management for the portfolio & at individual building level. Ensure that buildings are being operated at optimum performance and energy is being closely managed and reported on.Enhance the capability of existing building technology, contributing where required to the development of new SMART building technology platforms, and data analysis. Ensure the client's assets operate at their optimum performance and that energy is closely managed and reported on, in accordance with building accreditations such as Nabers.Support the mobilisation and soft landing of buildings achieving practical completion. Assist in collating, measuring, and analysing building data necessary for obtaining the initial building accreditations like Nabers. Coordinate with the key retained construction contractors and design engineers responsible for achieving the design rating.Ensure that any one-off and non-contractual operational tasks are fulfilled to a high specification and within a dedicated timeframe, to include out of hours services for occupier events and special projects.Foster and develop a One Team relationship between the management team, MEP service partners and all other stakeholders to create a seamless and unified customer experience.Preferably professionally registered (IEng or CEng) or working towards thisPreferably HNC or Degree in Building Service Engineering or relevant engineering subjectPreferably equivalent minimum 10 years’ experience at technical engineering management level.Membership of IWFM or AssocRICS and or IOSHProven track record of technical problem solvingAbility to communicate technical subject to non-technical customers and team membersAbility to produce technical reportsMechanical, electrical BEMS and SMART buildings services knowledgeAdept at managing the change process to a diverse group, promoting best practice and strategic advice where appropriateLocation:On-site –Oslo, NORIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page I want to work for JLL.
