Norwegian Speaking Frontline Support Representative
Patrique Mercier Recruitment By Nellie
- Norge
- Fast
- Fulltid
- Deliver high-quality frontline support to Norwegian-speaking clients through various communication channels, including phone, email, and live chat.
- Assist customers with inquiries regarding products, services, and account issues.
- Efficiently troubleshoot and resolve customer complaints to enhance their experience.
- Accurately document all customer interactions within the CRM system for effective follow-up and reporting.
- Collaborate with team members to uphold top-tier service standards and improve customer interactions.
- Identify areas for improvement in service delivery and contribute to the development of best practices.
- Stay updated on company products and services to ensure precise information is provided to clients.
- Fluency in Norwegian and English, both written and verbal.
- Previous experience in customer service or relevant support roles is preferred.
- Exceptional communication and interpersonal skills.
- Strong problem-solving skills with a focus on customer satisfaction.
- Ability to thrive in a fast-paced environment and manage multiple tasks simultaneously.
- Familiarity with CRM software and standard computer skills.
- Proactive attitude and dedication to delivering outstanding customer service.
- Monthly Performance Bonus
- Fully Paid Training
- Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
- Health Insurance
- Private Health Insurance
- 2 Extra Salaries Per Year
- And Much More...