Cluster Director of Sales Eastern Norway & Bergen
Radisson
- Oslo
- Fast
- Fulltid
As the Cluster Director of Sales, you will lead, mentor, and oversee the sales team operating in Oslo and Bergen. Your primary goal will be to ensure robust commercial performance across corporate transient, meetings & events, governmental business, and air crew segments for some of our largest hotels in these vibrant locations.In this key position, you will take charge of generating business for your team's assigned accounts, including managing your own client portfolio. Your role involves a deep understanding of the unique needs of each hotel within your area, enabling you to craft and implement a tailored sales strategy. Acting as a crucial liaison, you will support internal stakeholders and collaborate with key revenue generation functions, contributing to the overall commercial strategy of the company.The position is based in Oslo.RESPONSIBILITIES:
- Create and implement initiatives across all assigned hotels to drive revenue growth.
- Recruit, train, coach, and manage account managers within your team.
- Direct all sales activities within your cluster, ensuring account managers achieve their sales objectives.
- Set specific, measurable commercial goals to drive profitable market share.
- Conduct regular performance reviews of account managers to ensure targets are met.
- Collaborate with internal stakeholders to provide strategic input for successful business and revenue plans.
- Develop and implement action plans to achieve commercial objectives for hotels in your cluster.
- Produce sales reports and forecasts.
- Manage an effective account management strategy, ensuring visibility of account plans to the wider internal community.
- Identify and pursue new sources of potential business.
- Support the Meetings & Events department in following up on outstanding inquiries and recovering lost business.
- Participate in commercial meetings as needed.
- Develop and maximize the potential of your client portfolio.
- Strong leadership, management, and sales coaching skills.
- Excellent communication skills in Norwegian and English (written and verbal).
- Commercial understanding of the market, industry, and customers in the region.
- Consultative selling skills and business case orientation.
- Background in Hotel and/or Meetings & Events is an asset.
- Experience with CRM systems (e.g., SAP Sales Cloud), hotel systems, and Microsoft Office.
- Experience in multiple markets and a multi-property organization.
- Well-organized with the ability to plan and manage your workload.
- Active listener with the intuition to recognize and act on potential sales opportunities.
- Proven track record of high achievement and delivering results.
- Customer-driven with the ability to build long-term relationships.
- High level of commercial and financial awareness.
- An exciting opportunity with one of the world's largest hotel chains.
- Join a team of over 100,000 colleagues worldwide, making the job even more enjoyable.
- Excellent career growth opportunities within Radisson Hotel Group and the chance to expand your professional network.
- Embrace our "We grow talent, talent grows us" culture with access to a wide range of development offers through Radisson Academy.
- Special rates for team members, friends, and family when traveling and staying in our hotels globally.
- Dynamic working environment with a "Yes I Can" attitude.
Radisson Hotel Group is one of the world's largest hotel groups with nine distinctive hotel brands, and more than 1,400 hotels in operation and under development in 120 countries. Its signature service philosophy is Every Moment Matters. Radisson Hotel Group portfolio includes Radisson Collection, Radisson Blu, Radisson, Radisson RED, Radisson Individuals, Park Plaza, Park Inn by Radisson, Country Inn & Suites by Radisson, and Prizeotel, brought together under one commercial umbrella brand Radisson Hotels.Radisson Hotel Group is ranked by Forbes as one of the best employers globally in the leisure and travel industry.Radisson Rewards is our global rewards program that delivers unique and personalized ways to create memorable moments that matter to our guests. Radisson Rewards offers exceptional loyalty benefits for our guests, meeting planners, travel agents and business partners. Radisson Meetings places its guests and their needs at the heart of its offer and treats every meeting or event as more than just a date on the calendar. Radisson Meetings is built around three strong service commitments: Personal, Professional and Memorable, while delivering on the brilliant basics and our signature Yes I Can! service spirit and being uniquely 100% Carbon Neutral. More than 100,000 team members work at Radisson Hotel Group and at the hotels licensed to operate in its systems. For more information, visit radissonhotels.com.Additional informationStart date: As soon as possible.We encourage you to apply promptly, as we will be conducting interviews for this position soon.The role reports to Country Director of Sales Norway & Iceland, based at the area sales office in Nydalen, Oslo.