HEAD OF GLOBAL SALES (Luxury Hospitality )

HUMAN-CRAFT

  • Norge
  • Fast
  • Fulltid
  • 2 måneder siden
PUBLISHED ON BEHALF OF THE CLIENTREMOTE POSITION | 100% INVOLVEMENT REQUIREDPremium Cruise & Luxury Hospitality GroupAbout the RoleOn behalf of our client, we are looking for a transformational, highly analytical, operationally strong Head of Global Sales to rebuild, scale, and professionalize an international commercial function across multiple regions.This is a mission-critical role: one of the three core drivers of Revenue, Marketing, and Sales.You will report directly to the shareholder, with full autonomy to redesign the global sales structure, upgrade processes, and drive revenue growth without relying on outdated “discount-based” sales logic.This is not a classical cruise-sales role.We need a builder. A systems thinker. A digital-first administrator of global processes.Someone who can enter a fragmented, multi-market environment and turn it into a synchronized, data-driven, high-performance engine.Key ResponsibilitiesGlobal Sales Leadership and Process Building– Build and administer a unified global sales system across all markets (US, Brazil, UK, EU, Eastern Europe & Middle East, China/HK, Australia/NZ).– Build and scale structure, centralize visibility, processes, and reporting.– Work deeply with CRM and all digital tools. Define the logic, configure workflows, monitor adoption, and ensure the global team follows one framework.– Set analytical routines, weekly and monthly reviews, forecasting logic, and sales governance.Commercial Strategy and Revenue Growth– Redesign the sales playbook for an upscale luxury client base (both B2B and B2C).– Build scalable B2B pipeline: agents, distributors, luxury travel networks, hotel chains, global partners.– Strengthen direct sales channels and digital acquisition (without relying exclusively on classical networks).– Identify and operationalize new creative sales channels beyond traditional agents and paid digital.Operational Leadership and Project Management– Full ownership of sales operations: reporting, analytics, KPIs, performance, task-setting, and follow-up.– Deep, meticulous work with data, reports, market insights, unit economics, and pricing logic.– Introduce cross-market accountability: clear tasks, deadlines, consequences.– Run sales as a structured project portfolio: initiate, execute, track, close.People Leadership– Lead a multicultural global team, unify fragmented sub-teams, and drive discipline.– Assess talent across markets, upgrade the team where needed, and reset expectations.– Combine high energy and charisma with structure, detail, and discipline.– “Break the system” where necessary: challenge old patterns, drive new behavior, rebuild habits.Required ProfileBackground and Industry Fit– Strong experience in global sales leadership with a high-ticket product (cruise, luxury hospitality, resorts, premium travel, lifestyle brands).– Luxury resort background is especially relevant; city hotels are less aligned.– Cruise experience is a plus, but not required.– Must understand how B2B and B2C channels coexist in premium travel.Skillset and Capabilities– A digital-first commercial leader who knows what he wants from tools and how to architect processes.– Strong administrator and project manager, not just a relationship seller.– Deeply analytical: comfortable working through reports, dashboards, forecasts, and performance metrics.– Able to manage dispersed teams with discipline and accountability.Personal Qualities– Extremely energetic, driven, sharp, fast-thinking.– Able to inspire and simultaneously enforce structure.– Strong emotional intelligence: understands people, identifies motivation, and adjusts the approach across cultures.– Ready to build, fix and scale.Language– English C1+Location – Remote or could be discussed directly with the employerWhat the Client can offer
  • Competitive compensation– If we identify the right person, we will build a package that reflects their value
  • Relocation support if/where needed
  • A global leadership mandate – You will have the authority and ownership to redesign systems, reshape markets, build structure from the ground up, and directly influence revenue at group level.
  • High-impact work with top-level shareholders – you will work directly with the owner and senior shareholders, shaping commercial decisions and long-term strategy
  • A flexible, international working model
  • A multicultural, distributed team of strong professionals
  • Unlimited growth potential
APPLICATION NOTEThis role is published on behalf of a client. Kindly submit your CV in English.As part of our standardized recruitment process, we use recruitment tools, which may include skills-based tasks and video presentation questions that are used for evaluation purposes during the recruitment process.

HUMAN-CRAFT