Norwegian Speaking Client Relations Specialist

• Engage with Norwegian-speaking clients through various communication channels, including phone, email, and live chat, to foster positive relationships.
• Handle inquiries about products and services, offering personalized assistance to meet client needs.
• Efficiently resolve client issues to ensure a high level of satisfaction and build loyalty.
• Accurately log all client interactions in the CRM system for effective tracking and follow-up.
• Collaborate with colleagues to improve service delivery and client relationship strategies.
• Identify opportunities for upselling or cross-selling based on understanding client needs.
• Stay updated on company offerings and industry trends to effectively inform clients.

• Fluency in Norwegian and English, both written and spoken.
• Experience in client relations, customer support, or a similar role is advantageous.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities focused on client satisfaction.
• Adept at multitasking and prioritizing effectively in a dynamic work environment.
• Proficient in CRM software and basic computer applications.
• A genuine passion for fostering relationships and delivering exceptional service to clients.

• Monthly Performance Bonus
• Fully Paid Training
• Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
• Health Insurance
• Private Health Insurance
• 2 Extra Salaries Per Year
• And Much More...

Patrique Mercier Recruitment By Nellie