Norwegian Speaking Fashion Customer Support Agent
Patrique Mercier Recruitment By Nellie
- Norge
- Fast
- Fulltid
- Assist Norwegian-speaking customers with inquiries regarding fashion products, orders, and general brand-related questions via phone, email, and chat.
- Provide personalized styling advice and product recommendations to enhance customer satisfaction.
- Efficiently address and resolve customer complaints and complex inquiries to ensure a smooth shopping experience.
- Maintain accurate documentation of customer interactions to facilitate follow-up and service improvement.
- Collaborate with other teams to stay informed about product launches, promotions, and seasonal trends.
- Gather customer feedback for service and product enhancements and suggest improvements to the team.
- Stay knowledgeable about the latest fashion trends and brand offerings to provide informed assistance.
- Fluency in Norwegian and English, both written and spoken.
- Experience in customer service, particularly in the fashion industry, is preferred.
- Excellent communication skills and a passion for fashion.
- Strong problem-solving skills and the ability to work well under pressure.
- A keen eye for trends and an understanding of the fashion market.
- Proficiency in CRM systems and standard office software.
- A positive attitude with a commitment to providing high-quality customer service.
- Monthly Performance Bonus
- Fully Paid Training
- Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
- Health Insurance
- Private Health Insurance
- 2 Extra Salaries Per Year
- And Much More...