Customer Support (Norwegian-English Speaking)

Strikingly

Norge
Fast
Fulltid

13 dager siden

About us:Strikingly is a modern, mobile-optimized website builder that’s extremely easy to use. Our mission is to give everyone the power to unleash their individuality.Our headquarters is currently based in Shanghai, China but we have deep Silicon Valley roots. We’re backed by Y Combinator (W13), SV Angel, Funders Club, Innovation Works, Infinity Ventures, Index Ventures, Kevin Hale, and many others.The RoleYour job is to spread happiness and create WOW moments for our customers, specifically:Your responsibilities will include:

Emanate our brand and personality in every customer interaction by adopting the Strikingly voice and tone
Deliver WOW moments through exceptional customer service to new and existing customers across all channels (email, chat, social media)
Translate our product and all customer communications like newsletters, lifecycle emails, and more
Develop expertise on our product and internal software to help our customers efficiently
Maintain happiness and positivity in every customer and team interaction

If you are interested, kindly fill out our form to continue with the recruitment process:https://hiring.happinessofficers.com/ or email me at jasma.quintero@striking.lyIdeal Profile

Professional-level Norwegian and English communication skills
Strong passion for helping people with different learning curves
A deep love for learning new things, problem-solving, and analytical skills
Experience in customer service in a fast-paced environment
Availability to work at full-time capacity (40 hours per week)
Working desktop/computer with at least 8GB RAM, Windows 10/MacOS 10.12.6, Core i3/AMD Ryzen 3 or higher; and at least 20 Mbps internet connection

What's on Offer?

Convenience in working from home
Fun and collaborative international working environment
Opportunities for career advancement
Training and growth opportunities
Paid leave with tenure of one(1) year and above

Strikingly

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