Norwegian Speaking E-commerce Support Specialist
Patrique Mercier Recruitment By Nellie
- Norge
- Fast
- Fulltid
- Deliver exceptional customer support to Norwegian-speaking clients through email, chat, and phone communications.
- Assist customers with inquiries related to product details, order processing, returns, and payment methods.
- Resolve customer complaints and issues with professionalism and efficiency.
- Accurately manage and process customer orders from start to finish.
- Stay current on product offerings, promotions, and company procedures.
- Work collaboratively with other departments to enhance the overall customer service experience.
- Maintain comprehensive records of customer interactions in the CRM system for accurate follow-up.
- Fluency in Norwegian and English, both written and spoken.
- Prior experience in customer service or e-commerce roles is advantageous.
- Strong enthusiasm for e-commerce and awareness of online shopping trends.
- Exceptional communication skills, with a strong focus on customer satisfaction.
- Experience with customer support applications and CRM systems is a plus.
- Ability to work independently and manage inquiries in a fast-paced setting.
- Strong organizational and analytical skills, with an eye for detail.
- Monthly Performance Bonus
- Fully Paid Training
- Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
- Health Insurance
- Private Health Insurance
- 2 Extra Salaries Per Year
- And Much More...