Join Onitio as an OT Technician

ONITIO NORGE AS AVD INNLANDET

  • Innlandet
  • Fast
  • Fulltid
  • 1 dag siden
Onitio is seeking a reliable and service?minded OT TechnicianOnitio works with a range of partners where we have taken over all or parts of their internal IT support. We are now looking for a resource to step into a role as internal IT support at one of our customer locations in Rudshøgda. Responsibilities
  • Operate, maintain, and troubleshoot IT infrastructure, applications, and technical solutions (hardware/software).
  • Perform routine system checks, monitoring, and preventive maintenance.
  • Take ownership of incidents and requests from start to finish, acting as a single point of contact.
  • Handle complex incidents and problems (Incident/Problem/Change) at third?line support level.
  • Ensure effective communication between relevant departments, operations, end users, and external vendors to resolve cases.
  • Manage IT assets and configuration items in ServiceNow (creation, modification, and updates).
  • Contribute to upgrades, migrations, rollouts, and projects aimed at continuous improvement.
  • Act as a technical point of contact and trusted advisor for internal teams, customers, and vendors.
  • Participate in the design, implementation, and optimization of IT services and infrastructure.
Qualifications
  • Experience with IT/OT infrastructure, server operations, application management, or similar technical environments.
  • Strong troubleshooting skills in hardware and software, preferably with experience in root cause analysis.
  • Familiarity with complex IT environments, data centers, cloud, or hybrid platforms is an advantage.
  • Experience with IT Service Management processes (Incident/Problem/Change/Knowledge).
  • Ability to work both onsite and remotely, and comfortable with travel and on?call arrangements when needed.
  • Experience from enterprise environments, security?focused organizations, or other operations?intensive environments is an advantage.
  • Some knowledge of PLC, SCADA, and HMI.
  • Willingness to develop expertise, experience, and solutions related to production and shop?floor environments.
Personal qualities
  • Strong communication skills and the ability to collaborate across disciplines.
  • Solution?oriented, structured, and self?driven.
  • Service?minded and confident when interacting with different types of users.
  • Willing to share knowledge and contribute to continuous improvement.
We offer
  • Competitive terms and conditions
  • An active and varied workday
  • Professional systems for time registration
  • Diverse and challenging tasks with development opportunities in a Nordic group
Contact informationDo you have questions about the role? Contact Paul Brighton , phone: +47 918 98 150.Om bedriftenSektorPrivatNettsted

ONITIO NORGE AS AVD INNLANDET