Norwegian Speaking Online Shopping Advisor

• Engage with Norwegian-speaking customers through chat, email, and phone to address their online shopping inquiries.
• Provide comprehensive product information and personalized recommendations to enhance the customer experience.
• Manage inquiries related to order statuses, returns, and exchanges in a friendly and efficient manner.
• Assess customer needs and offer tailored solutions to improve their shopping experience.
• Stay informed about product offerings, promotions, and company policies to relay accurate information to customers.
• Document customer interactions properly to ensure follow-up and quality assurance.
• Collaborate with the team and other departments to resolve customer issues and improve service processes.

• Fluency in Norwegian and English, with strong verbal and written communication skills.
• Experience in customer service, particularly in an online shopping or e-commerce environment.
• A passion for e-commerce and a good understanding of online shopping habits.
• Able to connect with customers effectively, providing empathetic and efficient support.
• Familiarity with customer service software and e-commerce platforms.
• Excellent multitasking and organizational skills to handle various customer inquiries effectively.
• A positive team player dedicated to ensuring customer satisfaction and service excellence.

• Monthly Performance Bonus
• Fully Paid Training
• Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
• Health Insurance
• Private Health Insurance
• 2 Extra Salaries Per Year
• And Much More...

Patrique Mercier Recruitment By Nellie