Norwegian Speaking Customer Loyalty Advisor

• Deliver outstanding support to Norwegian-speaking customers, fostering strong relationships to enhance loyalty.
• Manage customer inquiries related to accounts, products, and loyalty programs with efficiency and empathy.
• Proactively reach out to customers for updates, resolve issues, and gather feedback to improve service offerings.
• Educate customers on loyalty programs and effectively communicate the benefits to encourage continued engagement with the brand.
• Collaborate with various teams to ensure exceptional customer experience and quick resolution of concerns.
• Assess and analyze customer feedback and loyalty trends to inform improvements in service delivery.
• Maintain accurate records of customer interactions within the CRM system for quality tracking and reporting.

• Fluency in Norwegian and English, both spoken and written.
• Prior experience in customer service or customer loyalty roles, preferably in the retail or service sector.
• Strong communication skills with a focus on customer satisfaction and relationship building.
• Proficient in CRM software and well-versed in Microsoft Office tools.
• Strong analytical skills with a proactive approach to engagement and problem-solving.
• Able to work collaboratively within a team and adapt to varying customer needs.
• Willingness to accommodate flexible working hours, including evenings and weekends as required.

• Monthly Performance Bonus
• Fully Paid Training
• Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
• Health Insurance
• Private Health Insurance
• 2 Extra Salaries Per Year
• And Much More...

Patrique Mercier Recruitment By Nellie