Mystery Shopper

Helion Research

  • Stavanger, Rogaland
  • Fast
  • Deltid
  • 13 dager siden
Helion Research is one of the world's leading Mystery Shopping agencies, with a strong focus on Customer Experience Measurement, Sales Channel Effectiveness & Business Intelligence.With over 15 years of experience, we are a recognized leader in our domain. Numerous leading brands, Market Research & Consulting agencies have benefited from our consulting expertise.Therefore we are very proud of our clients’ track record and how our thorough feedback helped them to boost their operation and outperform their market.The RoleYou will be responsible for :
  • Devising actionable strategies from customer insights.
  • Bringing the consumer perspective to marketing decision making by executing market analysis and research activities and providing insights and recommendations.
  • Managing external agencies for the execution of research projects.
  • Identifying ideal methodology and providing oversight on the data collection process and analytic work plan to ensure all available information is generated to support business needs.
  • Leveraging research data and information to proactively identify business opportunities and gaining internal support to act upon these opportunities.
  • Conveying analysis and recommendations via presentations and written reports.
  • Developing and executing a results-driven, multi-platform communications strategy and plan in line with corporate and brand direction while reflecting local priorities.
  • Creating and managing all marketing material and collateral in line with brand direction.
  • Implementing online marketing activities including Social Media, SEO/SEM, demand generation, leads generation, etc.
  • Tracking effectiveness of various campaigns and course correcting as required.
  • Managing communications spend and working with vendors and agencies, to create and/or localise communications and marketing activities and develop supporting assets.
  • Leading the planning and implementation of PR and initiatives related to the brand.
Ideal Profile
  • You have at least 1 year experience ideally in Marketing Communications or Consumer Insights / Market Research within Professional Services industry.
  • You are experienced in managing a wide range of qualitative and quantitative research.
  • Experience within would be a strong advantage.
  • You pay strong attention to detail and deliver work that is of a high standard
  • You are highly goal driven and work well in fast paced environments
  • You are a strong team player who can manage multiple stakeholders
What's on Offer?
  • Flexible working options
  • Fantastic work culture
  • Attractive Salary & Benefits

Helion Research