Norwegian Speaking Customer Care Agent

• Provide top-tier customer support to Norwegian-speaking clients through multiple channels including phone, email, and chat.
• Address inquiries, solve problems, and offer solutions effectively to ensure customer satisfaction.
• Document interactions and manage customer information in the CRM system accurately.
• Stay informed about company products and services to provide detailed and insightful information to customers.
• Work collaboratively with fellow team members and departments to enhance the customer experience.
• Engage in training sessions to improve both product knowledge and customer service skills.

• Fluency in Norwegian and English, both written and verbal.
• Previous experience in customer service or a similar role is advantageous.
• Excellent communication and interpersonal skills.
• Proven ability to resolve customer issues effectively.
• Familiarity with customer service tools and Microsoft Office Suite.
• Strong attention to detail and organizational skills.
• A commitment to delivering exceptional customer service.

• Monthly Performance Bonus
• Fully Paid Training
• Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
• Health Insurance
• Private Health Insurance
• 2 Extra Salaries Per Year
• And Much More...

Patrique Mercier Recruitment By Nellie