Norwegian speaking Fitbit Products Support Specialist role in Bulagaria

Norge
Fast
Fulltid

3 dager siden
Enkel søknad

Join Mercier Consultancy as a Norwegian speaking Fitbit Products Support Specialist in Bulgaria! This position offers a fantastic opportunity for individuals who are enthusiastic about health and fitness technology to provide exceptional customer service to Fitbit users.In this role, you will assist Norwegian-speaking customers with their inquiries regarding Fitbit products and services, helping them to maximize their experience and resolve any issues they may encounter.Responsibilities

Deliver high-quality support to Norwegian-speaking customers via phone, email, and chat
Troubleshoot and resolve technical issues related to Fitbit devices
Guide customers in understanding product features and functionalities
Record all customer interactions in our support system accurately
Work collaboratively with technical teams to manage complex escalations
Encourage user engagement by providing proactive solutions and advice
Maintain a positive and professional demeanor in all customer interactions

Requirements

Fluency in Norwegian and English, both written and spoken
Exceptional customer service skills with a focus on satisfaction
Previous experience in customer or technical support is advantageous
Passion for fitness aids and technology
Aptitude for problem-solving and troubleshooting
Ability to work well within a team-oriented environment
Familiarity with customer support software is desirable

BenefitsCompetitive Monthly SalaryMonthly Performance BonusFully Paid Relocation Package ( Flight, Transfer and Hotel )Private Health InsuranceSupport In Finding Accommodation After HotelFully Paid TrainingAnd More...

Mercier Consultancy