Norwegian Speaking Airline Customer Service Agent
Patrique Mercier Recruitment By Nellie
- Norge
- Fast
- Fulltid
- Provide top-tier customer support to Norwegian-speaking clients through various channels, including phone, email, and chat.
- Assist passengers with inquiries related to flights, bookings, cancellations, and modifications.
- Effectively resolve any issues or complaints raised by customers with professionalism and care.
- Stay knowledgeable about airline services, policies, and updates to deliver accurate information.
- Document all customer interactions in the CRM system for future reference.
- Work collaboratively with other teams to ensure seamless customer experiences.
- Participate in continuous training to stay updated on service standards and improvements.
- Fluency in Norwegian and English, with exceptional verbal and written communication skills.
- Experience in customer service, preferably within the airline or tourism industry.
- Strong interpersonal skills with a focus on customer satisfaction and problem resolution.
- Able to thrive in a fast-paced environment while managing multiple tasks effectively.
- Proficient in customer service software and Microsoft Office applications.
- Detail-oriented mindset with excellent organizational abilities.
- A passion for travel and helping customers achieve an enjoyable experience.
- Monthly Performance Bonus
- Fully Paid Training
- Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
- Health Insurance
- Private Health Insurance
- 2 Extra Salaries Per Year
- And Much More...